Shipping & Handling 

Local Shipping & Handling (Singapore)

  1. Raf Raf Baby offers Free Shipping for delivery within Singapore for orders above SGD80.
  2. We ship through SingPost registered mail &/or Ta-Q-Bin and you can expect to receive within 4-7 business days upon delivery. 
  3. A confirmation email will be sent to your email on order confirmation and stock availability.
  4. If you had paid extra $3.50 shipping after reaching a total order of more than SGD80, the extra postage fee will be refunded back to you upon order confirmation.

Shipping & Handling (Malaysia)

  1. We  ship through SingPost mail and you can expect to receive within 6-12 business days upon delivery. 
  2. Every week we collect all orders and ship through Pos Laju. Shipping can be expected to be much cheaper. We will advise next shipping date after you place order. Please let us know if you don't mind waiting for Pos Laju (which will be delivered within 1-2 working days after shipping date).
  3. SingPost: For orders $80 and below, shipping is SGD8.
    For 3 pack: SGD10. For 6 pack: SGD13. For 12 pack: SGD16.
  4. Pos Laju: For orders $80 and below, shipping is SGD4 (RM10).
    For 3 pack: SGD6 (RM15). For 6 pack: SGD8 (RM20). For 12 pack: SGD10 (RM25).

International Shipping & Handling

  1. Raf Raf Baby only charges actual shipping to save you money! Handling fees are absorbed by us to keep your cost low.
  2. We ship worldwide through SingPost registered airmail service. Tracking number will be provided via paypal email within 2 working days upon delivery. Tracking can be done at following Singpost website: http://singpost.com/ra/ra_article_status.aspx
  3. Free shipping does not apply to international orders. Actual shipping will be calculated after the order is placed. Additional shipping charges may apply or charges may be refunded
  4. The quoted delivery times are business days and do not take into account any delays caused by customs.
  5. Shipping prices do not take into account any tax or import duties that may or may not be due upon receipt and these fees will be the responsibility of the customer.
  6. If you would like a shipping quote before buying, pls email us your name, total order, country & zip code at customer@rafrafbaby.com.
  7. Once you make a purchase, a separate postage fee invoice will be sent to your email. Once we receive this postage fee payment, we will proceed to process your order and send out your package.

Shipping Policy

  1. All items should be in stock and most orders ship within 2-3 business days. You will be contacted if any items are out of stock and given a estimated date of arrival. 
  2. For Singapore orders, you should receive within 4-7 business days.
  3. For International orders, you should receive your order within 8 - 18 business days in most cases but please allow up to 28 days for delivery due to unforeseen delays such as customs clearance, airport closures, strikes, natural diasters.
  4. Please email customer@rafrafbaby.com for expedited delivery or special request (additional charges may apply).

For more information on Raf Raf Bamboo cloth diapers, click here.